The most critical aspect of MGA, GA or UM business success is the relationship with the insurer directly or indirectly granting authority. The present market turmoil demands that these responsibilities are handled professionally and in good faith yet the economic realities are such that the contracted operations must be performed as economically as possible and focused on service.

R. Holland & Associates is an excellent resource to streamline internal operations and processes to add value and solidify the relationship with both your current and potential market(s) as well as your producer customers.

• Evaluate operations for efficiency and capability.
• Analyze all existing and contemplated business and programs regardless of territory, line and class.
• Review and recommend improvements to internal processes.
• Operational due diligence of potential acquisitions and business partners.
• Critically examine and advise on proposed business plans and program proposals prior to presentation to the market.