For the primary insurer R. Holland & Associates LLC is a unique independent resource for solutions to critical operational problems.

• Partner with management to develop and implement an appropriate strategic plan, with metrics, that involves all line operational units at all levels.
• Assist in strategic diversification or consolidation planning.
• Advise on contemplated tactical marketing plans including line of business, required core competency, production channel, and territorial decisions.
• Operational due diligence and analysis of potential or existing acquisitions, business partners and programs.
• Involve line personnel to establish tactical operational metrics and reports.
• Operational review of claims or underwriting processes handled by others under contract.
• Detailed analysis of systems, controls and procedures utilized by line underwriting, claims, and policy service including interface with IS.
• Identify potential Six Sigma projects.